Frequently Asked Questions
Ask Us Anything
Account/Orders
How do I check the status of my order?
Ensure that you have registered an account with us. If you haven’t registered yet, please click here.
Once you are logged in, navigate to Orders and click on the View button next to the order you wish to check.
If you placed your order as a guest, check your email for the confirmation email and tracking information. Don’t forget to check your spam or junk folder as well.
If you need further assistance, you can request your tracking number by contacting us through our chat service or by emailing us at support@nextchems.io.
I'm having trouble logging into my account.
To log in, please follow these steps:
- Click here and enter your login credentials.
- If you can’t remember your password, click on the “Forgot Password” button and check your email inbox, spam folder, and junk folder for the password reset email.
I forgot to add my discount code at checkout, can you add it and modify my order?
Unfortunately, we are no longer able to do so once the order has been placed. We cannot modify a transaction once it has been processed without incurring additional expenses. You can apply the discount code on your next purchase.
Payments
Payment Option
- Crypto Payment
- Zelle
- Apple Cash
Legality
Are any of these chemicals prohibited by law in the United States?
Kindly take note that these products are exclusively sold for research purposes as stated here. We strongly disapprove of any form of personal usage.
Usage and Dosage
Kindly take note that these products are exclusively sold for research purposes as stated here. We strongly disapprove of any form of personal usage.
DO THE LIQUIDS AND SOLUTIONS CONTAIN ALCOHOL?
All liquids or solutions contain 7% ethanol